Frequently asked questions
How do I know if its the right service for me?
If you want to find out if it is the right service for you you can request a call or meeting to discuss what it is you are looking for and how we can help. We specialise in working with clients who are looking for unique, design-led engagement rings and we will only take on projects we can deliver on.
How do you select the jewellers you work with?
We visit trade fairs, fashion week shows and private ateliers throughout the year to seek out the very best jewellers worldwide. Each jewellers is handpicked for their high quality, exquisite craftsmanship and originality. Above all they have to have a distinctive style which means if we were to see one of their pieces in isolation, we would recognise it was by them.
What does it cost to work with you?
We believe your full budget should go towards your engagement ring so our service comes at no extra cost to our clients. We work on a referral basis which means you pay exactly the same price as you would if you went directly to a jeweller.
How do you find the right bespoke jeweller for me?
We match jewellers to you based on your style, lifestyle, budget and taste. Making personal introductions, we help you choose the jeweller whose aesthetic and approach suit you perfectly. If we don’t have the perfect match in our roster, we’ll find new designers to bring on board. And we’ll keep going if we don’t get it right the first time.
Do you take a commission for the sale?
Our business is based on referrals meaning that we receive a commission on any purchase you make. Every jeweller we partner with agrees to the same terms ensuring our focus is on finding you the piece of jewellery that is best suited to you.
Do I have to be based in the UK to use your services?
We don’t let geography get in the way. Most of the jewellers in our network ship internationally and are happy to work with their bespoke clients remotely and we are too if that feels like the right solution for you.
Is there a minimum budget I have to spend to use your services?
Prices start from £5000 for sourcing a contemporary or antique ring, £7000 for a bespoke project and £5000 for remodelling an existing ring.
How long does does it take to find or create an engagement ring?
It's important to take time when choosing your ring. Hard to find antiques or the designing and making of a bespoke ring can take up to 12 weeks so we suggest getting in touch at least 4 months ahead of your proposal date.
I don't know what I am looking for. Can you still help me?
Don't worry if you don't have any idea what it is you are looking for, whether you are buying for yourself or for someone else it is our job to determine this. We’ll ask you a few easy-to-answer questions that will help us to clarify your brief.
I am limited on time. How quickly can you find me the perfect piece?
If you have an urgent deadline contact us via. whatsapp for the quickest response time, we always do our best to accommodate your request and find you something suitable within your timeline.